Terms of Service
These Terms of Service ("Terms") govern your use of advve.com and any services purchased from advve ("advve," "we," "us"). By using this website or purchasing our services, you agree to these Terms. If you are acting for a company, you confirm you have authority to bind it.
1. Services
advve provides search marketing services, including Answer Engine Optimization (AEO), Search Engine Optimization (SEO), and related consulting and deliverables such as the AI Visibility Audit — a fixed-scope report analyzing how a business appears across search engines and AI answer platforms. Specific scope, timelines, and fees for any engagement are set out at the point of purchase or in a separate order, proposal, or statement of work, which forms part of these Terms.
2. The AI Visibility Audit
- The audit is a one-time, fixed-fee deliverable with the scope described on the order page (queries tested, platforms covered, competitor comparison, and a prioritized fix list).
- Delivery is targeted within 7 business days of receiving your order and the information we need from you. If your inputs are delayed, the timeline shifts accordingly.
- If you proceed to an ongoing engagement within 30 days of audit delivery, the audit fee is credited against your first month's fee, as described at purchase.
- Audit findings reflect the AI platforms' outputs at the time of testing. AI-generated answers change frequently and are outside our control; the audit is a snapshot with evidence, not a permanent record.
3. No guarantee of results
Search rankings and AI-generated answers are controlled by third parties (including Google, OpenAI, Anthropic, and Perplexity AI) whose systems change without notice. We do not and cannot guarantee specific rankings, citations, placements, traffic levels, lead volumes, or revenue outcomes. We commit to performing the services with professional skill and care, and we report honestly on what is and is not working.
4. Client responsibilities
You agree to provide accurate information, timely access to necessary accounts and properties (for example, your website, analytics, or business profiles) where an engagement requires it, and to review deliverables promptly. You confirm that the business information you give us is yours to share and that your use of our services complies with applicable law.
5. Fees and payment
Fees are stated at the point of purchase or in the applicable order. Audit fees are payable in advance. Retainer fees are payable at the start of each period. Unless stated otherwise in an order, fees are exclusive of any applicable taxes, which are your responsibility. Because the audit is a custom professional deliverable, it is non-refundable once work has commenced; if you cancel before work begins, we will refund your payment in full.
6. Term and termination (ongoing engagements)
Unless an order says otherwise, ongoing engagements run for an initial three-month term and continue month-to-month afterward, cancellable by either party with 30 days' written notice. Either party may terminate immediately for material breach not cured within 14 days of notice. Fees for work performed up to the effective date of termination remain payable.
7. Intellectual property
Upon full payment, you own the deliverables we create specifically for you — reports, page content, site changes, and tracking configurations. We retain ownership of our pre-existing materials, methods, know-how, and tools, and grant you a non-exclusive license to use them as embedded in your deliverables. We may identify you as a client and describe the engagement in general terms unless you ask us not to; we will not publish your confidential data or specific results without your permission.
8. Confidentiality
Each party will keep the other's non-public business information confidential and use it only for the engagement, except where disclosure is required by law. This obligation survives the end of the engagement.
9. Third-party platforms and trademarks
Our services involve analyzing and optimizing for third-party platforms. ChatGPT, Claude, Gemini, Perplexity, Google, and related marks are trademarks of their respective owners. advve is an independent agency and is not affiliated with or endorsed by OpenAI, Anthropic, Google, Perplexity AI, or any other platform referenced on this site.
10. Disclaimers and limitation of liability
Except as expressly stated, services are provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data; and (b) advve's total aggregate liability arising out of or related to the services is limited to the fees you paid to advve in the three months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.
11. Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules. The parties will first attempt to resolve any dispute informally; failing that, disputes will be resolved in the state or federal courts located in Wyoming, and each party consents to their jurisdiction.
12. Changes to these Terms
We may update these Terms from time to time; the version posted on this page at the time of your purchase applies to that purchase. Material changes will be posted here with an updated date.
13. Contact
advve · hello@advve.com
US: 30 N Gould St, Ste #6573, Sheridan, WY 82801, United States
UAE: Concord Tower, 10th Floor, Dubai Media City, Dubai, United Arab Emirates